If you are checking whether your payment has been received, this article explains how payment updates work for NorthwestIP Support Centre & Tech Triage customers.
Payment status updates
Payments made by Direct Debit or card are updated automatically. Bank transfers and other bank payments can take up to 7 days to be allocated to your account.
Check your payment status in the client portal
If your payment is not showing
If 7 days have passed since your bank payment was made and it still has not been allocated, please contact our support team with your payment details so we can look into it for you. Please include the payment date, amount, and method used when you get in touch.